Privacy Policy

We collect information you provide directly to us, such as when you schedule an appointment, fill out a patient intake form, contact us, or interact with our website. This includes:

• Personal identification information (name, date of birth, address, phone number, email address) • Health and dental insurance information • Medical and dental history • Payment and billing information • Communications you send us

We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

We use the information we collect to provide, maintain, and improve our dental services. Specifically, we use your information to:

• Schedule and manage your appointments • Provide dental treatment and follow-up care • Process payments and insurance claims • Send appointment reminders and follow-up communications • Comply with legal and regulatory requirements • Improve our website and services • Respond to your inquiries and requests

We will never sell, rent, or lease your personal information to third parties for their marketing purposes.

As a dental healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). We maintain comprehensive policies and procedures to protect the privacy and security of your Protected Health Information (PHI) as required by HIPAA.

You have the right to access, amend, and receive an accounting of disclosures of your PHI. You may request restrictions on how we use or disclose your PHI and request that we communicate with you in a specific way.

We will not use or disclose your PHI for any purpose other than those described in our Notice of Privacy Practices without your written authorization, except as permitted or required by law.

We may share your information in the following circumstances:

• With other healthcare providers involved in your care, such as specialists or laboratories • With your dental insurance company for billing and claims processing • With third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements • When required by law, such as in response to a court order or subpoena • In connection with a merger, acquisition, or sale of all or a portion of our assets

All third-party service providers are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to us.

We implement industry-standard security measures to protect your personal and health information. Our security measures include encrypted data transmission using SSL/TLS technology, secure servers and databases, access controls and authentication requirements, regular security audits and assessments.

While we take reasonable precautions to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. Cookies are small text files stored on your device.

You can control cookies through your browser settings and other tools. However, disabling cookies may affect the functionality of certain parts of our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired).

You have certain rights regarding your personal information, including the right to access your information, request corrections, and in some cases, request deletion. To exercise these rights, please contact us using the information below.

You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly. Note that you may still receive transactional and appointment-related communications.

We provide dental services to patients of all ages, including children. When we treat minor patients, we collect information from parents or legal guardians. We do not knowingly collect personal information from children under 13 through our website without parental consent.

Parents and guardians have the right to access, modify, and request deletion of their child's personal information by contacting us directly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the new Privacy Policy on our website with a new effective date.

Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

Asma Dental — Privacy Officer Shop No. 5, Block 14, Gulshan-e-Iqbal Karachi, Pakistan Email: privacy@asmadental.com Phone: 03130028440